Your Impact In This Role Drive new customer acquisition and significantly grow your portfolio, with a strong focus on Danish customers.Manage the entire sales cycle—from lead qualification to closing.Sell advanced mobility and logistics solutions that make a real difference for our customers.Create high-quality appointments for Field Sales (FS/KAM).Boost customer value through cross- and upselling.Proactively identify opportunities to optimize sales processes and performance.Maintain and improve data quality in MS Dynamics CRM.Support, coach, and inspire fellow sales colleagues. What makes you stand out Strong experience in phone-based B2B sales.Experience in the mobility or logistics sector (card sales is a strong advantage).A hunter mentality with a track record of exceeding targets.High activity level, proactive mindset, and solution-driven work style.Native Danish skills and effortless communication in English.A strong team player mindset.CRM experience, ideally MS Dynamics.
What you can expect Your mission is to lead and grow a team of motivated Customer Service agents while staying connected to daily operations. You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.
What you can expect You lead the Sales Managers Truck D‑A‑CH North both disciplinarily and professionally. You coach your team, support their development, and manage their performance. You conduct target‑setting meetings as well as regular employee and feedback discussions.
What you can expect You lead the Senior and Sales Managers Fleet DACH both disciplinary and professionally. You coach the team, promote further development, and manage performance. You conduct target‑setting, regular employee meetings, and feedback discussions.
As part of our team, you will take on the following responsibilities: As a Project Manager, you are responsible for leading complex, strategically important projects across the entire DKV Group.In your role, you will lead cross-functional project teams and also coach project managers within the departments.You ensure the successful execution of projects in accordance with project management standards and the DKV project methodology.Gathering and evaluating lessons learned from completed projects is also part of your responsibilities.
Formulate initial ideas for improvement by leveraging experience and knowledge of processes and systems Produce and validate accurate process map (incl. those generated by team members) Apply advance Lean/Six Sigma/DPDHL First Choice methodologies to focus processes, identifying improvement potential Verifying improvement potential with wider CoD team and process stakeholders Support coordination and coaching of a team of Process Analysts for a specific GBS function (availability dependent)Support the coordination of project engagements for team members Support and coach team members, i.e. review work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping training programs and career development)Support standard setting and shaping best practicesFurther develop standards for process documentation, optimization & redesign, stakeholder management, incorporation of new methodologies and processes into our operating modelContinually monitor for improvement opportunities (e.g. efficiency or quality) in management of the DBPD team and the operating procedures the team adheres toSupport Automation analysts in understanding and assessing potential of processes Brief all aspects of the process to analyst/designer teams where necessary and ensure appropriate touchpoints/updates throughout optimization/redesign processSynthesize business requirements for analyst & designer teamsResponsibility to verify that automation design adheres to business requirementsReview automation design prior and post development to ensure that stakeholder requirements are fulfilled Take ownership of change management activitiesEnsure that BPO team is equipped/trained adequately to communicate process changes in an understandable wayManage relationship with business owners through change management activities as primary contactFacilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedHelp further improving our methodology and align on best practices Skills/Qualifications Degree in business management or related discipline with focus on project management/operations management/process design At least four years of relevant project management and or process optimization experience At least four years’ of professional experience in business or related discipline, ideally with a focus on operations management, IT, project management, process improvement or similarExperience in the area of Business Process Optimization, including documentation, analysis, improvement Significant experience in use of recognized project management methodology (e.g.